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TERMS & CONDITIONS THE BULLDOG HOTEL 2014

Payment cash or credit card upon arrival and only in Euros.


Prices include VAT (9%) and City tax (5%).

Reservations
(phone, email, fax, on-line) can only be done with a valid credit card. We will also ask you for your nationality and email address or phone number.
To confirm your reservation we always give you a booking reference.
If you have no booking reference you have no reservation. Possible reservation confusion will be at your own responsibility.


Cancellations can only be done per email. You need to receive a reply from us. In all cases; phone cancellations cannot and will not be accepted!!

Important: cancellation procedures mentioned at (commercial) booking engines like Hostelworld.com, Gomio.com, Hostelsclub.com, Hostelbookers.com etc. are NOT valid when you book accommodation in the Bulldog Hotel. Booking-engines mostly say that you can cancel 24 hours before arrival. You can cancel without extra charge with The Bulldog Hotel 72 hours (!) prior to arrival! Possible confusion / charges etc will be at your own responsibility.


Credit Card

The cardholder agrees that the credit card provided to guarantee the booking may be used as a security deposit for the booking. In the event of damage or unacceptable behavior, the cardholder agrees that THE BULLDOG HOTEL AMSTERDAM can charge this card for the estimated cost of extra cleaning, repair or replacement of damaged items.

Your credit card will be charged if:

 

If a reservation is cancelled within 72 hours prior to the arrival date, the amount charged will be equivalent to the total amount of the first nights reservation.

In all cases should guests inform us immediately in case of (any) found damage as soon as they enter their room for the first time.


The Bulldog Hotel is not responsible for cancellations or altered reservations due to guest input error, strikes, war, fire, floods, or other acts of God and will charge the first night in case of a late cancellation or a no-show.

 

The Bulldog Hotel has the right -while checking in the guest(s)- to ask for a signed credit card as a deposit.

 

Invalid or incorrect information

We reserve the right to refuse reservations if the given credit card information is incorrect or false. If the credit card information initially given becomes null or void (ie- theft, loss of card), it is the guests responsibility to notify The Bulldog Hotel of said changes before the arrival date. Failure to do so may result in an automatic cancellation of your reservation.

 

Discounts/packages

- It is not possible to get (any) discount after the payment.
- An i.s.i.c student card showed before the payment entitles you to get 5% discount (dormitory only).
- A discount is not possible in combination with other discounts, package deal or any other kind of reduction from the rack rate.
- Our package deal ‘Stay 5 Pay 4’ is only valid when you book ahead 5 days in a row. When your accommodation varies (i.e. private and dorm) we deduct 20% of the total price. This offer is not valid in the high season!

Maximum stay

The maximum stay in the Bulldog Hotel is 10 days.

 

Terms and conditions groups on request.

The bulldog Hotel is a perfect place to book (mixed) groups. Please also read ‘Right of refusal’. For information, group rates, and/or reservation we kindly ask you to contact us at:
groups@bulldoghotel.com or babs@bulldoghotel.com
Cancellation procedure groups briefly:

Groups (8/12 persons) 7 days prior to arrival and only per email
Groups (>12 persons) 28 days prior to arrival and only per email


Reservations made by travel agents on-line will be considered null and void.

Travel agents and agencies can NOT book accommodation for their clients using The Bulldog Hotel online booking engine.
Reservations made in this manner will be considered null and void; the responsible travel agent/agency will be blacklisted and, where applicable, prosecuted to the fullest extent of the law.

Travel agents or agencies wishing to book accommodation at The Bulldog Hotel for their clients must contact us directly via email or phone.

 

Visa applications:

We do not fax or sent letters for visa documents applications....as misuse is quite often the case.  We only do this if you allow us to charge your credit card for the first night of your stay. This is non-refundable.  Only if you can prove that you did not get the visa we will sent the money back.
Sent your request to babs@bulldoghotel.com

 

Right of refusal

We do not accept reservations for stag nights, sport tours, soccer fans for (inter)national matches and groups of males only (6 persons or more!!!). Also combination-bookings will not be accepted (also on-line). Avoid disappointments and read the above carefully because in the event of a false booking, there will be no check-in and no refund!!!

The Bulldog Hotel reserves the right to refuse a guest or even a group after  if, on arrival (and even after check in), management reasonably considers that the guest is under the influence of alcohol or hard-drugs, is unsuitably dressed,  is behaving in a threatening, abusive or otherwise unacceptable manner or believes that a false combination booking has been made.

Guests shall behave with respect towards other guests and hostel staff and shall be held responsible for their own actions within the hostel, during their stay on the premises, and outside of the hostel. The owners of the hostel and their managers shall be absolved of any responsibility and costs in connection with the actions of its guests. 

If you do any of the below mentioned you will be checked out immediately with no refund by our linesmen proportioned security or the police
If you bring in guests other than hostel-guests in the rooms & apartments.
If you possess, bring in or use hard drugs in the hostel.
If you carry or bring in weapons.

If you cause a disturbance, annoy other guests or staff or behave in an unacceptable manner.

Lost & Found

Items left or found in the hotel will be kept for one week. For valuable items please contact: robert@bulldoghotel.com.


Important to know

© The Bulldog Hotel Amsterdam
Oudezijds Voorburgwal 220 - 1012GJ, Amsterdam
Phone: 0031 (0)20 620 38 22 - fax: 0031 (0)20 627 16 12
info@bulldoghotel.com


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